Frequent questions
Looking for answers? Check out these.
Business questions
How long have you been working on computers?
Over 16 years.
Do you manufacture computer parts?
No, however, we are interested in designing non electronic components like computer cases in the future.
Do you partner with manufacturers?
No. We strive to choose the best hardware for the price, getting locked into certain brands would not allow us to do that.
Service questions
What do you charge for diagnostics?
Our diagnostics are free.
Do you provide on-site services?
We do not currently provide on-site services; we may, however, offer on-site services in the future.
What is the typical turnaround time for your services?
The typical turnaround time; excluding things like shipping and delays from DOA components, is under to two days.
Do you offer maintenance or preventive care?
Yes, we can perform periodic cleaning and tune-ups, as needed, to help keep your device in peak performance.
Can you perform data recovery?
We can, depending on the method of recovery required. Some methods require expensive clean room equipment that we do not own yet.
Can you provide remote assistance?
We can, when it is applicable to the help required.
Can you remove viruses, spyware and malware?
No, not at this time.
More answers
Still have questions?
See our Contact section for available methods of contact.